Shipping & Delivery Policy

See General Terms:

6           Delivery

6.1          All shown product prices exclude handling and delivery charges.  These charges are calculated individually at the end of the ordering procedure and they are added to the total cost.  If you agree with the order, you also accept to pay the calculated handling and delivery costs.

6.2          CI Shop strongly recommends to have the products delivered by registered mail or by a courier.  Courier deliveries are always insured.  Regular and registered deliveries are never insured.  Orders above 300 euro are always insured and delivered by a courier (typically Taxipost).  CI Shop can under no circumstances accept any responsibility or liability for possible damage, wrong delivery or no delivery of the products.

6.3          CI Shop makes all efforts to ship the products within 2 working days after having received the payment.  In case the products are not in stock, CI Shop will deliver as soon as possible. In case of partial delivery, each parcel shall be considered a separate and independent purchase.  

6.4          If CI Shop fails to ship within 1 calendar month after having accepted the order, you have the right to cancel the order free of charge.  If however, you have been informed of the delay and if you have agreed with it, the orders is maintained and the Terms of use continue to apply. 

6.5          You have the right to decline the purchase up to 14 days after delivery.  In that case you must inform CI Shop in writing (email or otherwise) and you must return the goods in the original packing within this period of 7 days.  You must pay the shipping and handling cost of the return yourself.

6.6          If you open the seal of the product packing, you accept the product and you can no longer use the rights of return as defined in 6.5.

6.7          Complaints have to be addressed to CI Shop by registered mail within 7 days after delivery.  In all circumstance, the liability of Aures bvba is restricted to replacing the product.

7           Suggestions, remarks, feedback and other information you give us

7.1          You agree to transfer to CI Shop all rights, copyrights or other property, of all data, information, remarks and feedback you give to CO Shop.

7.2          You agree that it is unlawful to mail, leave or send to this Site any illegal, offensive, insulting, threatening, libellous, provocative or pornographic material that could be subject to legal civil or criminal action. You are solely responsible and liable for the content and the intentions of all material and remarks you provide us.